Terms and Conditions

Last updated: [October 15, 2025]

Welcome to Duox2! These Terms and Conditions outline the rules and regulations for the use of our website, located at https://duox2.com. By accessing or using our services, you agree to comply with and be bound by the following terms. Please read them carefully.

1. General

This website is operated by Duox2. The terms “we”, “us”, and “our” refer to Duox2 throughout this page. By visiting our site or making a purchase, you agree to these Terms and Conditions, including any additional terms or policies referenced here or available by hyperlink.

2. Eligibility

To use our services, you must be at least 18 years old or using the site under the supervision of a parent or legal guardian. You agree to provide accurate, current, and complete information when placing an order or creating an account.

3. Products & Pricing

We aim to provide accurate descriptions and images of all our products. However, we do not guarantee that all information is error-free. Prices and availability are subject to change without notice, and we reserve the right to discontinue any product at any time.

4. Orders

After placing an order, you will receive an email confirmation. This does not signify our acceptance of your order—it only confirms that we received it. We reserve the right to cancel any order for any reason, including errors in pricing, inventory issues, or suspected fraud.

5. Payment

We accept secure payments through trusted payment gateways. By submitting your payment information, you confirm that you are authorized to use the selected payment method.

6. Shipping & Delivery

Delivery timelines may vary based on your location and product availability. While we strive to deliver within the estimated timeframe, we are not responsible for delays caused by courier services or unforeseen events.

7. Returns (No Refunds)

At Duox2, we accept returns only—no refunds are offered. You may request a return within [insert your preferred time frame, e.g., 7 or 10 days] of receiving your order, provided the item is unused, undamaged, and in its original packaging.

To initiate a return, please contact us at shahilshaikh384@gmail.com or call +91-9936611903.
Return shipping costs are the responsibility of the customer unless the item was defective or incorrectly shipped.
Once we receive and inspect the returned item, we will issue store credit or a replacement, as applicable.

8. Intellectual Property

All content on this website—including logos, images, text, and graphics—is the property of Duox2 and protected by copyright laws. You may not use or reproduce any content without our written consent.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Your use of our site and services is at your own risk.

10. Privacy

Please review our Privacy Policy to understand how we collect and use your personal data.

11. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page with a revised date. Continued use of the site after changes are made constitutes your acceptance of those changes.

12. Contact Us

If you have any questions about these Terms and Conditions, feel free to reach out:

📧 Email: shahilshaikh384@gmail.com
📞 Phone: +91-9936611903
🌐 Website: https://duox2.com